FAQ's

The majority of our products are manufactured in our own production facility in Kemptthal, Switzerland. You can find more information about this under: Production

Planted you can buy either directly in our , online store , in stores , restaurants or other stores. You can find all locations under Locations

For Planted to taste great, the right preparation is the key. You can find many tips and tricks and delicious recipes under Recipes

We humans are creatures of habit, as we all know. To have an impact on the planet, our eating habits need to change. The best way to do this is with a meat-like product that can be integrated into our eating habits. This is one of the best ways to promote a plant-based diet that even diehard meat eaters will enjoy. We know that old habits are hard to change, so we are trying to do our part.

Planted differs mainly in the following points:
- Own production in Switzerland: We are very proud to be able to produce our meat in our own production. This gives us full control over the whole process and allows us to further optimize our products.
- We attach great importance to a short list of ingredients
- We do not use any additives

If you order our meat via online store, the best before date is between 14 and 20 days depending on the product from shipment in refrigerated condition. In retail, see the best before date on the packaging.

Due to possible quality losses, we do not recommend freezing Planted . Products from the webshop are thawed or passively cooled from shipping. Packages in the retail trade are not frozen.

The manufacturing process is called wet extrusion. Extrusion is a process that is used in the food industry for products such as peanut flips, cornflakes, spaghetti and, more recently, Planted . It is central to the second generation of plant-based meat substitutes because it allows extracted plant proteins, which have a spherical shape at the microscopic level, to be transformed into the fibrous and stretched form of animal muscle fiber proteins. By rotating two screws, the ingredients are heated and pressurized in the extruder. At the same time, shear forces act as in a pasta machine. This produces a dough that is pressed through a nozzle and cooled inside. Thus, we can convert plant proteins into the fibrous structure of meat by applying only heat, pressure and shear. This innovative process mixes the best raw materials and selects the right parameters for our unique setup, without the need for chemical additives.

Yes, dishes containing our meat can generally be reheated. Depending on the storage and reheating method, sensory deviations may occur, such as loss of juiciness and texture.
It is generally recommended to check food and especially dishes before consumption to see if they have changed in smell, appearance or taste. Please note that food must be stored in the refrigerator at below 5°C after cooking and that you should always follow the storage instructions and best-before dates on the food packaging.

If you would like to change or cancel your order, please contact us at the following e-mail addresses:
Switzerland: [email protected]
Germany: [email protected]
Austria: [email protected] / [email protected]
France: [email protected]
Italy: [email protected]
BeNeLux: [email protected]
Other EU member states: [email protected]

If DPD hands you a damaged parcel in person, we ask you to refuse to accept it, as the products may no longer be edible in this case. DPD will dispose of the parcel after the refusal. Otherwise, please contact us by e-mail. Please let us know the order number and send us a photo.

If you can no longer log in to your account, try resetting your password. If this does not work, please contact us at [email protected].

Our products are packed in a frozen state and passively cooled by insulation materials and cooling pads during the period of shipment. The products are delivered at a maximum of 5 degrees Celsius. The outside temperature prevailing at the time of delivery may have an influence on the temperature of the products.

The shipping packaging can be disposed of as follows:

- Insulation packaging and cardboard box can be disposed of in the cardboard collection

- The cool packs can be cut open and the water emptied out. The cover can then be disposed of in the residual waste.

- The shipping packaging cannot be returned.

In Germany and Austria, the orders are shipped with DPD.

Shipping takes place from Monday to Thursday and takes between 1-2 days. We do not ship on Friday, as delivery on Saturday is not possible. As soon as the order has been dispatched, you will receive an e-mail with a link to track your delivery.

Shipping costs 8 EUR. Shipping is free for orders over 30 EUR.

No, we do not offer vouchers.

In our online store you can pay either by credit card (Visa, Mastercard, Amex), PayPal or on account.

Once your order is registered with our shipping partner, we can no longer change the address. So contact us immediately if you want to change your address.

We take an innovative approach and use a perfect process and high-quality ingredients to create products that taste great - without any additives. With a minimum of natural ingredients, we set a completely new standard in the plant-based product category. Thanks to a variety of proteins, our products are healthy for the consumer and protect the environment.
All Planted meat products are 100% plant-based and are made using only carefully selected natural ingredients:
- Peas, sunflower, soy
- Rapeseed oil (sunflower oil for planted.bratwurst)
- water
- vitamin B12

+ Marinade made from natural ingredients such as salt, sugar, spices, herbs, yeast, lemon juice or other oils)

The exact details of the respective ingredients and nutritional values can be found on the packaging or in products

At the moment, our meat is not certified organic. Unfortunately, it is currently not possible to obtain organic plant protein raw materials in the quality and quantity that we would need for the production of our meat. However, we are constantly searching for and evaluating organic raw materials.

Planted Products are 100% vegan, consist of natural ingredients and are additionally marked with the V-label.

Our breaded products, such as the planted.schnitzel Viennese style, the planted.chicken Crispy Strips and the planted.chicken Crispy Burger contain wheat flour. These products are therefore not gluten-free.
No gluten-containing ingredients or gluten as a binding agent are used in the production of the remaining products. However, due to the manufacturing process, it cannot be completely ruled out that gluten-containing ingredients come into contact with the product. For this reason, these products are labeled with a trace label.

You can find the exact nutritional values of the individual products under products

Our raw materials are produced from GMO-free plants. Our vitamin B12 is obtained by fermentation and does not contain GMO.

The vitamin B12 used is cyanocobalamin. This is produced biotechnologically (fermentation) and is GMO-free, vegan and therefore contains no animal products. It is added because it is not found in such high quantities in plant-based raw materials. The supply of VitB12 is essential for a functioning metabolism and plays a key role for the blood, the nervous system and the brain.

Vitamin B12 is added to our meat for purely nutritional reasons. It is generally not found in such high quantities in plant-based raw materials (such as peas and rapeseed oil). We want to produce a product that is also a complete meat in terms of macro and micronutrients. The aim is to ensure that people who follow a completely vegan or vegetarian diet are not deficient in vitamin B12.

Yes, since September 2023 we are officially certified as a B Corporation and we are very proud of that! B Corp certification is a testament to our unwavering commitment to making a positive impact on people and the planet. As a certified B Corp, we are part of a global community of companies that meet high standards of performance, transparency and accountability, balancing profit with purpose. For more information on sustainability at Planted , click here:
Sustainability

For the carbon footprint, the entire life cycle of our products was evaluated. For this purpose, we work together with the independent institute Eaternity. They looked at our products from cradle to grave. From the cultivation and harvesting of ingredients to processing and transport, energy consumption in our production facility, storage and transport to stores, and disposal of packaging - everything was included. These calculations are particularly important to us because they show us the areas in which we can still improve and where we can best start. Sustainability Eaternity

The sustainable and local cultivation of our raw materials is very important to us. In our products, we use a variety of proteins from plants, thereby promoting diversity in the cultivation of plant proteins and enabling balanced nutrition. Pea protein and plant fiber are the primary raw materials used by Planted and make up the majority of our total amount of purchased ingredients. Other protein sources include oats and sunflower. We mainly use yellow peas as a protein source for our products, mostly sourced from Western Europe. All purchased raw materials are GMO free and are not grown in biodiverse rainforest areas.

Yes. Compared to conventional meat production, Planted emits up to 97% fewer greenhouse gases and requires up to 90% less water. You can find more information on the topic of sustainability and the savings per product under Sustainability .

Where possible, we procure raw materials using a circular economy approach in order to be able to produce even more resource-efficiently. This enables us to make an even greater contribution to a sustainable global food system with our meat. In order to reduce waste and emissions, material and energy cycles are closed wherever possible and by-product streams from other value chains are utilized. With our sunflower, for example, which is used in planted.pulled we only use the press cake that remains after oil extraction and is an important by-product. Traditionally, this sunflower press cake is used as animal feed, as a component of fertilizers or as a substrate for biogas production. In addition to these uses, the press cake has great potential for reuse as food due to its richness in essential macro- and micronutrients, containing both protein and fiber. This approach ensures that every part of the harvest is utilized and waste is minimized.

We use electricity from 100% Swiss hydropower for our production in Kemptthal (Switzerland). And to ensure that no energy is wasted, we recover the heat generated in the production process and use it to heat our offices and other parts of the building. As a result, we have drastically reduced our natural gas consumption to just 20%, with the remaining 80% being covered by this energy recovery system. In order to reduce water consumption as much as possible, we have taken measures to save water throughout the company.

Find out more about sustainability at Planted in our sustainability report

In addition to quality and safety, we place particular emphasis on identifying and avoiding social and environmental risks in our supply chain. Our guideline for suppliers defines criteria for sustainable cooperation based on ILO labor standards and the UN Guiding Principles on Business and Human Rights and describes the avoidance of environmental pollution. This policy is currently being communicated to our key suppliers.

The cultivation of yellow peas has some ecological advantages. As a legume, they are able to fix nitrogen from the atmosphere with the help of soil bacteria. This leads to improved soil health and quality as the plant naturally returns nitrogen to the soil. After harvest, the peas are processed into nutrient-rich flour, focusing on an animal-meat-like nutritional composition with high protein and low carbohydrate content. The pea fibers and proteins are mostly sourced from Western European countries so that we can ensure quality and a short transport route to Switzerland. With our production, in contrast to traditional meat production, we skip the animal in the value chain, i.e. the peas that are grown can be used directly for further processing and are not still used for feeding farm animals. As a result, our value chain has lower water consumption, less land use, and lower greenhouse gas emissions.

We believe in using scarce resources sparingly and responsibly. That is why we are continuously working to optimize our production processes and avoid waste wherever possible. For example, we have introduced a project that enables us to recycle scrap from our production. Such scrap occurs when our machines are not yet fully heated up or when parts of the product do not meet quality requirements, for example. With the new process, we have been able to reduce losses by over 90% and thus take action against food waste.

All raw materials are transported in containers and trucks; we do not fly in the main raw materials by plane.

The local cultivation of our raw materials is very important to us. Most of our raw materials currently come from Western Europe. Whenever possible, we try to source raw materials from Switzerland and work closely with Swiss suppliers. For example, we currently have a research project looking into the use of Swiss yellow peas in our products.

In the retail sector, we have switched our packaging in to 80% recycled PET (rPET) and continue to use FSC-certified continue to use FSC-certified cardboard. The rPET material has a lower carbon footprint - 66% more efficient at reducing environmental impact - than its virgin plastic counterpart and has already been recycled at least once. The FSC certificate guarantees that the material used comes from managed forests. Our cardboard packaging can be disposed of in the normal cardboard collection.

The local cultivation of our raw materials is very important to us. Most of our raw materials currently come from Western Europe. Whenever possible, we try to source raw materials from Switzerland and work closely with Swiss suppliers. For example, we sourced yellow peas from Switzerland for the first time in 2023 and are conducting a research project on the use of yellow peas from Switzerland in our products. You can find more detailed information on our raw materials and our approach to ensuring that our suppliers comply with the highest quality standards as well as social and environmental standards in our Sustainability Report 2023.

We are very happy about that! Feel free to contact our food service team at [email protected] or fill out the corresponding form on the website.

Of course! Get in touch with our food service team at [email protected] or fill out the form on the website . We can send you samples of our entire range in 400g packages.

We can send you samples (400g) of our entire product range.

We will be happy to advise you personally on the phone at +49 173 4184774 or by e-mail at [email protected] and create an individual offer for you.

The minimum order quantity is 16 kg per product.

For orders placed before 12 noon, the delivery time is usually 2-3 business days.

From 24 kg the products are shipped frozen. Below 24 kg they will arrive refrigerated.

Not yet, we are working on an online ordering platform for our B2B customers. Please send your orders in written form to our DE order mailbox [email protected] send.

Of course! We have the first transparent meat production and are happy to open our doors to curious and interested guests. We offer private planted.experiences for groups during the work week and an open house for all on our "Open Saturdays"! On our website you can buy tickets for you and your work colleagues, friends or family.

Individuals, families or smaller groups can visit us on selected Saturdays to discover our production and enjoy various features and lots of food.

Basically, we will show you the "who, why and how". After a presentation about the story of Planted, some facts and a first insight into our production process, you will then go into production, where you can see live how peas & co. are turned into plant-based meat. The planted.experience lasts between 1 and 1.5 hours. The event is rounded off with culinary delights at the Hiltl buffet.

The planted.experience takes between 1 and 1.5 hours.

During the day we welcome groups of 10 or more for a planted.experience, and groups of 20 or more are welcome for an evening event. For a standard planted.experience we have space for 50 people. Depending on the occasion and set even for up to over 150 people.

If you visit us during the day, you can choose between different lunch options before or after the planted.experience and feast on our rich vegan Hiltl buffet. This includes many dishes with Planted. In the evening you can also choose from the buffet, for smaller appetites we have a degu alternative with smaller planted.appetizers, also made by Hiltl.

Yes, we are happy to come to your event with the food truck for 50 people or more. If the journey time is less than 60 minutes from Kemptthal to your location, the journey is included, from 61 minutes we charge a flat rate of 50 CHF per hour or part thereof.

On site it needs access for two CH sockets 230 V. The food truck requires an area of length 6.40 m x width 2.70 m (width with open flap 4.10 m) The area where the truck is to be located should be at ground level and have a solid subfloor. A wash-down facility on site would be an advantage, but is not a must.

You can always find the current food truck route on our website. This is constantly updated.

We have a menu selection of six dishes consisting of our Kebab, Taco Shells, Schnitzelbrot, Bagel, Pulled Burger or Chicken Salad. If none of the dishes appeal to you, we can also look at this individually and completely adapt to your wishes, as far as it can be prepared in the truck.